Mrs. Caroline Bilen BSN -NYIC
Caroline is recognized as a leader, consultant, and trainer in the healthcare and accreditation industry. She has a BSN degree in nursing with a solid medical background with more than 29 years of extensive experience in outpatient, in-patient care and dental care management.
She is a certified trainer for Infection Control Medical, Dental, and surgical care and Patient Safety programs Moreover, she is certified to deliver the JCI program for “Safety in Surgical Services. Additionally, she is a Lean Six Sigma Green Belt certified.
With her 15 years of international experience in training healthcare professionals to elevate the clinical standard of care, Caroline worked closely with healthcare authorities, using a design thinking approach to develop strategies frameworks, to improve patient safety
She held the position of operating room manager and nursing director for home care in Lebanon . Her latest assignment was as Scientific Affairs and Education Manager for 3M medical solutions in the CEEMEA region.
Caroline is passionate about patient safety and is regularly engaged as a keynote speaker and moderator at international and national symposia. She is a published author and her work has been broadly published and quoted in the media.
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